| Pricing and Billing |
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| Do I have to pay sales tax? |
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Currently sales tax is charged on all orders being shipped to Maine or Indiana. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right side of our site to review your orders. You may compare your order history on our website with your financial records. If you have questions or concerns, please contact our Customer Care department (Customer Care) for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right side of our site to print invoices. |
| When will my credit appear on my account? |
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Please see the "Our Guarantee" page for complete details about how credits are issued and when you can expect to receive your credit. |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours of the time your order was placed. |